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Insights on Managing Change

Empowering discussion through community, knowledge, and leadership in technology

My CLSA Certification Journey: Part One

I’ve had my eye on Pega’s LSA (Lead System Architect) Certification for a long time now. As a Senior Technical Instructor for Pegasystems, it seemed the natural and logical path to take. LSA Certification is Pega’s flagship certification and the pinnacle of a three-step certification roadmap for System Architects. So when a career growth opportunity presented itself at Pega that required LSA Certification, I threw myself into the CLSA Immersion Program without hesitation. Making the Commitment

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DevOps: Common Terms and Getting Started

My last blog post described why DevOps is such a hot topic right now and why all companies, technology-focused or otherwise, need to adopt DevOps practices in order to remain competitive. Given that context, I’d like to dive a bit deeper into the DevOps topic and get us aligned on some basic terminology. I’ll also you you some recommendations for getting started. Navigating through buzzwords and silver bullets

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Exploring Pega's Support Videos

We’ve been introducing you to our Pega Digital Support services over the last few blogs entries. These include the Product Support Community (PSC), from which you can get support from the Pega employee, customer, and partner community ecosystem; and Support Articles (SAs), from which you can get support from a huge library of real-world issues and their documented resolutions.

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Hands-On Training & Certification at PegaWorld 2017

Have you always wanted to learn more about Robotic Automation? Join us this June in Las Vegas for your chance to get involved! One of the seven hands-on training sessions at PegaWorld 2017 dives into Robotic Automation and Pega Workforce Intelligence. This is a brand new class offering with hands-on exercises and lecture, where you can learn how to use applications to make data-informed decisions and optimize high-volume tasks.

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What to Consider When Building a Mobile App

Raise your hand if you know someone who’s developed a mobile app. Maybe you’re thinking of building a mobile app yourself! At Pega, we know and understand the work that goes into building a successful mobile app. Earlier, we covered the new Pega Mobile Playground on the blog. The Pega Playground provides an experience with some of the rich features for mobile, UI, and Case Management that are possible through Pega’s model-driven mobile app development platform.

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Keeping Performance and Security In Mind as a System Admin

What comes to mind when you think of an application’s security or performance? Efficiency, perhaps. Reliability, definitely. The Pega 7 Platform provides any organization the ability to build case management applications quickly, easily, and securely. You may be a system administrator. Really, you could be anyone at your organization and still be affected by these two key factors because they are so important. Here, Pega Academy Senior Instructor Teng Hao leads us into the ease and effectiveness of maximizing platform performance and security in Pega 7.

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What is Pega DCO?

Direct Capture of Objectives, or DCO, is often referred to as Pega’s secret sauce for project success. It’s vital to creating software that continuously adapts to the strategic objectives of our customers.

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Exploring the Pega Mobile Playground

The World Wide Web: I remember the moment it clicked for me.

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Make Support Articles Work for You

Initially piloted and rolled out in May 2014, Support Articles (SAs) have evolved to become one of your best bets for troubleshooting and resolving issues you may encounter using Pega products. SAs are one dimension of Pegasystems Global Customer Support’s strategy for delivering knowledge-centered support. Most of you have benefitted from finding and reading SAs, but do you know:

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Joining Pega's Product Support Community

Several targeted community groups are hosted here in the broader PDN community. In this week’s blog, I’d like to focus on one that is very near and dear to me: the Product Support Community (PSC).

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