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Insights on Managing Change

Empowering discussion through community, knowledge, and leadership in technology

What to Consider When Building a Mobile App

Raise your hand if you know someone who’s developed a mobile app. Maybe you’re thinking of building a mobile app yourself! At Pega, we know and understand the work that goes into building a successful mobile app. Earlier, we covered the new Pega Mobile Playground on the blog. The Pega Playground provides an experience with some of the rich features for mobile, UI, and Case Management that are possible through Pega’s model-driven mobile app development platform.

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Keeping Performance and Security In Mind as a System Admin

What comes to mind when you think of an application’s security or performance? Efficiency, perhaps. Reliability, definitely. The Pega 7 Platform provides any organization the ability to build case management applications quickly, easily, and securely. You may be a system administrator. Really, you could be anyone at your organization and still be affected by these two key factors because they are so important. Here, Pega Academy Senior Instructor Teng Hao leads us into the ease and effectiveness of maximizing platform performance and security in Pega 7.

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What is Pega DCO?

Direct Capture of Objectives, or DCO, is often referred to as Pega’s secret sauce for project success. It’s vital to creating software that continuously adapts to the strategic objectives of our customers.

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Exploring the Pega Mobile Playground

The World Wide Web: I remember the moment it clicked for me.

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Make Support Articles Work for You

Initially piloted and rolled out in May 2014, Support Articles (SAs) have evolved to become one of your best bets for troubleshooting and resolving issues you may encounter using Pega products. SAs are one dimension of Pegasystems Global Customer Support’s strategy for delivering knowledge-centered support. Most of you have benefitted from finding and reading SAs, but do you know:

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Joining Pega's Product Support Community

Several targeted community groups are hosted here in the broader PDN community. In this week’s blog, I’d like to focus on one that is very near and dear to me: the Product Support Community (PSC).

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What is DevOps and Why Should You Care?

You’ve heard this term, DevOps, tossed around. People seem fairly worked up about it. Wondering what all the excitement is about? Is this just another industry buzzword that will fade away with little impact? In short: definitely not. DevOps is more than just industry jargon; it is a practice that is dramatically impacting the way that software is being delivered. Let’s start with a quick overview of what DevOps is.

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A Path to Product Support in the Pega Community

The path to my current role as Technical Director of Pega’s Global Customer Support organization is not what I’d call a typical one. I started out in the software industry as a copy editor, looking to earn the necessary experience to get into the publishing industry. The copy editor position morphed into full-fledged technical writer, but then I hopped onto a completely different track as a business analyst. During my business analyst years, I discovered that I was more fascinated by the specific interactions within the use cases I was writing than by the use cases themselves.

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Welcome to the Pega Community Blog

Welcome, World. You are feasting your eyes on a fresh, new Pega community blog. If you’re a Pega developer, business architect, system architect, or any one of the other mighty Pega users across the globe…we’re very excited to launch this new blog with you and the entire Pega Community. Here you will find Pega design and product professionals, instructors, support and technical experts, and developers sharing knowledge and stories relevant to your interests and experiences.

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Design Systems: Only Rock and Roll (but I like it)

Before my career in software design, I spent years as a musician in touring rock bands. Bands on the road have many “systems:” a system for getting the gig, getting to the gig, setting up, tearing down, and then getting to the next show. Most importantly, bands have a system for creating music. The instrumentation defines the sound (musicians are obsessed with gear), and band members play surprisingly rigid roles while writing and performing music.

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